Franklin Bank & Trust values the health & well-being of our customers, employees, and communities. Because of those values we have made the decision to limit lobby access until further notice. We will be available to open new accounts, make loans, and access lock boxes al all locations BY APPOINTMENT ONLY during this time.
Drive-thru hours at all five of our locations in Franklin & Bowling Green are Monday-Thursday 8:30am-4:00pm and Friday 8:30am-5:00pm effective Monday, April 13th, 2020 until further notice.
All ATMs will remain fully operational and Night Depositories will remain open.
In addition to our drive-thru we encourage all customers to utilize our Internet Banking products and our Mobile App. If you are not currently enrolled in Internet Banking with us and would like to please call our E-banking Department at 270-586-3084 or visit our website at www.fbtco.com and click "Enroll" in the Online Banking box.
We understand the concern & uncertainty you may be experiencing surrounding the coronavirus (COVID-19) but please know that we greatly value your relationship with FBT. If you have any questions or concerns please do not hesitate to call us at 270-586-7121
Follow us on Facebook @FBTCO for the most up to date information.
Alex Downing, President
Franklin Bank & Trust Company
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What is Identity Theft?
Identity theft occurs when someone acquires your personal information and uses it without your knowledge to commit fraud or theft. It is a serious crime and cases are growing. An all-too-common example is when an identity thief uses your personal information to open a credit card account in your name.
No matter how cautious you are, there is no way to completely prevent identity theft from occurring, but there are ways you can help minimize your risk. This page contains valuable information on how you can protect yourself by managing your personal information wisely, the warning signs of identity theft, and what to do if you do become a victim.
Don’t give out personal information on the phone, through the mail or over the Internet unless you’ve initiated the contact or are sure you know with whom you’re dealing.
Don’t carry your Social Security card with you; leave it in a secure place. Carry only the identification and credit and debit cards that you need.
Don’t put your address, phone number, or drivers license number on credit card sales receipts.
Social Security numbers or phone numbers should not be put on your checks.
Shred your charge receipts, copies of credit applications, insurance forms, physician statements, checks and bank statements, expired charge cards that you’re discarding, and credit offers you get in the mail.
Secure your credit card, bank account, and phone accounts with passwords. Avoid using easily available information like birth date, the last four digits of your SSN, or your phone number. When opening new accounts, you may find that many businesses still have a line on their applications for your mother’s maiden name. Use a password instead.
Secure personal information in your home, particularly if you have roommates or hire outside help.
Promptly remove mail from your mailbox. If you’re planning to be away from home and can’t pick up your mail, call the U.S. Postal Service at 1 (800) 275-8777 to request a vacation hold.
Ask about information security procedures in your workplace. Find out who has access to your personal information and verify that records are kept in a secure location. Ask about the disposal procedures for those records as well.
Before revealing any personally identifying information (for example, on an application), find out how it will be used and secured, and whether it will be shared with others. Ask if you have a choice about the use of your information. Can you choose to have it kept confidential?
Check your Credit Report
Order copies of your credit report once a year to ensure accuracy. You may call 1 (877) 322-8228 for a FREE credit report from any or all three credit reporting agencies. (The law allows credit bureaus to charge you up to $9.00 for an additional copy of your credit report.)
Make sure it is accurate and includes only those activities you have authorized.
By checking your report on a regular basis, you can catch mistakes and fraud before they wreak havoc on your personal finances. Don’t underestimate the importance of this step.